Notification of apology and restoration of mail failure due to system failure

Thank you for using IRISO website.

Since Friday, November 10, 2023, due to a system failure, we have been unable to send and receive emails from our website.
The system failure was resolved on Thursday, November 30, 2023.
We sincerely apologize for the inconvenience caused to our customers.

[Date and time of system failure]
From Friday, November 10, 2023 to Thursday, November 30, 2023
(Currently, the service has been restored and the service can be used normally.)

[System failure impact]
・Unable to register as a member
・Unable to send inquiries from our website

[Restoration notification and request]
If you have contacted us with the date and time of the system failure and have not received a response to date, we apologize for the inconvenience, but we would appreciate it if you could contact us again or contact us by phone.

We deeply apologize for the inconvenience and concern we have caused our users.